Terms & Conditions
Welcome to Selac Australia. These Terms & Conditions apply to your use of selac.com.au and to purchases made through our online store.
By accessing our website, placing an order or using our services, you agree to these Terms & Conditions.
1. About Us
This website is operated by:
Selac Australia Pty Ltd, trading as Selac Australia
ABN: 26 662 155 400
Email: [email protected]
Address: 3/14–18 Connells Point Road, South Hurstville NSW 2221, Australia
In these Terms, “Selac Australia ”, “we”, “us” and “our” refer to the business operating this website.
2. Products
We aim to ensure that product descriptions, images, sizes, prices and other information displayed on our website are accurate and up to date.
Product packaging, colours and appearance may vary slightly from images displayed on screen.
Always read and follow the directions, warnings and safety information provided on the product label before use.
3. Prices
All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.
Any applicable taxes, shipping charges or other costs will be displayed before you complete your order.
We may change prices from time to time. A price change will not affect an order that has already been accepted by us.
4. Orders
Placing an order through our website constitutes an offer to purchase the selected products.
After you place an order, you will normally receive an order confirmation by email. An automated confirmation does not necessarily mean that we have accepted the order.
We reserve the right to cancel or decline an order where reasonably necessary, including where:
- a product is unavailable
- pricing or product information contains an obvious error
- payment cannot be authorised
- we reasonably suspect fraudulent or unauthorised activity
- we cannot deliver to the nominated address
If we cancel an order after payment has been received, we will arrange an appropriate refund.
5. Payment
Available payment methods are displayed at checkout.
Depending on the payment options enabled on our website, payments may be processed by third-party payment providers.
You must provide accurate and authorised payment information when placing an order.
6. Product Availability
Products are subject to availability.
If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution, which may include a replacement, alternative product or refund.
Australian Government guidance states that if a business cannot supply a paid product within a reasonable time, an appropriate solution such as a refund or replacement may be required.
7. Shipping and Delivery
Shipping availability, charges and estimated delivery times are set out in our Shipping Policy.
Delivery estimates are provided as a guide and may be affected by circumstances outside our reasonable control.
Please ensure that the shipping address supplied at checkout is complete and accurate.
8. Returns, Refunds and Consumer Guarantees
Our products come with rights and guarantees under the Australian Consumer Law where applicable.
Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot legally be excluded.
Please see our Returns & Refund Policy for further information.
9. Change of Mind
Unless otherwise stated, we do not guarantee a refund or exchange simply because you change your mind.
This does not affect your rights where a product fails to meet a consumer guarantee under the Australian Consumer Law.
The ACCC confirms that consumer guarantees generally do not require a business to provide a refund merely because a customer changes their mind, although a business must honour any voluntary change-of-mind policy it offers.
10. Promotions and Discount Codes
Promotional offers and discount codes may be subject to additional conditions.
Unless stated otherwise, promotional codes:
- cannot be exchanged for cash
- may have an expiry date
- may be limited to selected products or orders
- may not be combined with another offer
We may withdraw or amend a promotion where reasonably necessary.
11. Customer Accounts
You are responsible for keeping your account login information confidential.
You must provide accurate information and update your account details where necessary.
We may suspend or restrict an account where we reasonably believe it has been used fraudulently, unlawfully or in breach of these Terms.
12. Website Use
You must not use our website:
- for unlawful purposes
- to interfere with the website’s operation or security
- to introduce malicious software
- to attempt unauthorised access to our systems or another customer’s account
- to reproduce website content without permission where protected by intellectual property rights
13. Intellectual Property
Unless otherwise stated, the content of this website, including branding, text, graphics, product images and website design, belongs to us or is used with permission.
You may use the website for personal shopping purposes but may not commercially reproduce or distribute protected content without permission.
14. Third-Party Services
Our website may use or link to third-party services such as payment providers, delivery services and other websites.
Those services may operate under their own terms and privacy policies.
15. Liability
To the maximum extent permitted by law, we are not responsible for losses caused by misuse of products, failure to follow product instructions or circumstances outside our reasonable control.
Nothing in this section limits liability or consumer rights where liability cannot lawfully be excluded under the Australian Consumer Law.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this page with an updated effective date.
17. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia, together with any applicable laws of the Commonwealth of Australia. Any dispute arising in connection with these Terms will be subject to the jurisdiction of the courts of New South Wales, Australia.
18. Contact Us
If you have any questions about these Terms, contact:
Selac Australia Pty Ltd
Email: [email protected]
Address: 3/14–18 Connells Point Road, South Hurstville NSW 2221, Australia